When you buy a KlipDraw license, support and updates are included. This means our Support Team is available to help you in case you have any question or you need an issue to be solved. Updates are regularly released adding new features or fixing issues.
Whenever you contact us, please provide our staff with the following data: program used (Basic or Animate) and your licence code. This will help to reduce the time it takes to assist you.
The Knowledge Base has been created to solve the most common issues. Maybe you can find a solution to your answer there so check it before contacting and you will save time!
If you want to contact our team, click the button below. We will answer as soon as possible for us but no longer than 48 hours. It is most probable that you get to us quickly during head office hours (Monday to Friday from 9AM to 8PM +00:00 UTC). Out of hours or at the weekend, we will do our best to answer you as early as possible.
If you are not sure if your computer meets the minimum requirements to run the software, visit the corresponding node within this Support section.
Windows 7 / 8 / 10
Intel© Core i3 or similar
Intel© Core i5 or higher
At least 300MB
2 Gb (Hard Disk SSD recommended)
KlipDraw Basic is a perfect option for entry-level analysts or coaches getting started in the field of sport video analysis.
One step beyond in the field of sport video analysis with KlipDraw Animate.
If you don’t find the answer to your question fill in the attached form to contact our Support Team. We will come back to you as soon as possible.