If the selected video opens but there is no audio, you may have to select an alternative Render option.
 

From the main menu, follow:

 

Configuration > Audio / Video > Video Player

 

 

In this menu, select an alternative Render option and restart the program. Open your video and check the audio.

 

If the problem persists, try a different Render option. If you’ve been through the list and there’s still no audio, contact the KlipDraw support team.

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